Frequently Asked
Questions

What types of arcade games do you offer?

We offer a wide variety of arcade games including racing games, shooting games, sports games, redemption games, classic cabinets, and multi-game systems. We also carry attractions like claw machines, carousels, and VR machines. See our current games list.

Do you service the arcade games you sell?

Yes. We have certified in-house service technicians ready to help if any problems arise. We offer on-site diagnostics, repairs, parts replacement, and optional ongoing maintenance plans. See our service page for details.

Can I customize my arcade setup?

Absolutely. We provide customizable arcade setups tailored to your space, budget, and preferences. Whether you want specific games, decorative panels, or LED lighting, our team will work with you to create the perfect arcade experience. Learn about our design service.

Do you provide delivery and installation?

Yes. We provide professional delivery and full installation for all our arcade games. Our team ensures your games arrive safely, are set up correctly, and are guest-ready before we leave. We serve residential and commercial clients throughout Central Florida.

Do you offer any warranties?

Yes. We offer warranties on our arcade games to ensure customer satisfaction. Coverage includes parts and service, giving you peace of mind with your purchase. We also offer optional Hero+ and Hero+Pro maintenance plans for ongoing protection. View service plans.

How quickly can you schedule a service call?

We aim to respond to all service requests quickly and schedule around your property availability. Priority scheduling is available for in-stay emergencies when guests are on property. Schedule a service call.

What areas do you serve?

We are based in the Four Corners area of Clermont and serve vacation rental owners, property managers, and homeowners throughout Central Florida including Orlando, Kissimmee, Davenport, and the Disney and Universal resort corridors. Not sure if we cover your area? Give us a call and we likely do.

Do you work with property management companies?

Yes. We partner with property managers to outfit entire portfolios. One point of contact, consistent equipment, and reliable service across every property you manage. Contact us to discuss your portfolio.

Still have a question?

We are easy to reach. Call or text (407) 655-6374, WhatsApp us at the same number, or email Hero@ArcadeHeroGames.com. We respond fast.